30-Day Return Window

We offer a generous 30-day return window for most items. The return period begins from the date of delivery, not the order date. This gives you plenty of time to ensure you're completely satisfied with your purchase.

Eligible Items

• All packaged food items in original, unopened packaging
• Kitchen appliances and cookware
• Books, magazines, and digital content (if unopened)
• Home and garden supplies

Non-Returnable Items

• Opened or used food items (for safety and hygiene reasons)
• Fresh produce, dairy, and frozen items
• Personal care items and cosmetics
• Digital downloads that have been accessed

Return Process

International Returns

For orders shipped to Canada, we provide prepaid return labels with customs documentation included. Return processing may take an additional 3-5 business days due to customs clearance.

Damaged or Defective Items

If you receive damaged or defective items, please contact us immediately. We'll arrange for expedited replacement or refund, and you may be asked to provide photos to help us improve our packaging and quality control.