Eligible unopened, unused non-perishable items may be requested for return within 7 days of delivery. Return approval is subject to inspection and the product-specific eligibility shown at checkout or in your order details.
Return Eligibility
- Items must be unopened, unused, and in original packaging with tags, accessories, and proof of purchase
- Perishable, refrigerated/frozen, customised, intimate, opened, used, and final-sale items are not returnable unless damaged, wrong, missing, or expired at delivery
- Damaged, wrong, missing, expired, or perishable quality issues must be reported within 24 hours of delivery with photos when possible
- Eligible returns must be initiated within 7 days of delivery
Return Process
To initiate a return, log into your account, go to "My Orders," and select the return option. We will confirm eligibility and provide pickup, drop-off, or next-step instructions when the request is approved.
Refund Processing
Refunds are processed after approval and inspection. Wallet or store credit may post sooner; UPI refunds usually take 1-3 business days after approval; cards and net banking may take 5-10 business days depending on the payment provider.